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Home Support FAQ
Frequently Asked Questions
 
Index:

- Questions regarding domain names
- FTP related questions
- Email related questions
- FrontPage related questions
- CGI related questions
- Billing related questions

Questions regarding domain names

1 How do I manage my domain?
2 I just registered a domain name with funio. How do I host that domain on funio?
3 I just modifed my domains DNS settings, but nothing changed
4 How do I transfer my domain to funio?
5 How do I register domain without a hosting option?
6 I just registered a domain with funio, but when I did a domain lookup afterwards that domain was still listed as available. Why?
7 Is 35$ CND all I have to pay to register a domain name with funio or are there some other hidden charges?
8 Can someone else register my domain name once it has been registered with funio?
9 Once the domain name has been registered with funio how much time does it take for it to become visible on the internet?.
10 Is it possible to change my personal information once it has been submitted?
11 Once the domain has been registered with funio, how long does it remain registerd for?
12 I forgot my username/password. How do I recover that information?
13 Can I register more than one domain name using the same user identification?
   
FTP related questions
    
1 What is FTP account?
2 How do I send my files via FTP?
3 Which FTP client should I use?
    
Email related questions
   
1 How do I configure my email software?
2 What is POP acount?
3 What is SMTP?
4 How do I send emails using funio mail server?
5 When I try sending emails via funio mail server I keep getting access denied error message. Why?
  
FrontPage related questions
   
1 How do I publish my web pages with FrontPage?
2 How do I check if FrontPage extentions were installed on my website?
3 How do I install FrontPage extentions?
4 What are FrontPage extentions?
5

What fees do you charge for FrontPage extentions usage?
6 What precautions should I take when using FrontPage extentions?
7 What is "webbot"?
  
CGI related questions
   
1 What is the full path to sendmail?
2 What is the full path to PERL?
3 What is CHMOD?
4 Which mode (CHMOD) should I set on my CGI scripts in order for them to work?
5 Which mode (CHMOD) should I set on my files?
6 Do I have to put all my CGI scripts into "cgi-bin" folder?
   
Billing related questions
    
1 What is your refund policy?
2 How often do I get billed?
3 How do I check my billing history?
4 How do I update by billing information?
5 How do I change my package?
6 Can I pay in any other currency other than Canadian dollars?